Frequently Asked Questions
Everything you need to know about ordering, shipping, sessions, and returns.
How do I book an in-studio session?
Book directly online — it takes under 2 minutes. See Book a Session for details, or check Our Locations for studio addresses in Montreal.
What's the difference between Rzone Boots and Rzone Elite Boots?
Both use the same sequential compression technology. Rzone Elite Boots add red light therapy alongside the compression; Rzone Boots keep it essential, without the light.
Do you ship internationally?
Yes — we ship to Canada, the US, France, the EU, and the UK. Shipping cost is calculated by order weight and shown at checkout.
What's your return policy?
You have 30 days after delivery to return or exchange your order.
Is buying online safe?
Yes. Checkout is secured and encrypted end-to-end, and we never store your payment details.
How long does an order take to process?
Orders are prepared quickly, usually within a few business days before shipping.
Still have a question?
Reach out any time — contact us and we'll get back to you.